• We at take utmost care to provide first-class products to our customers.
• Post your order, each product goes through a series of quality checks to ensure that they are safely delivered to you.
• But, if you ever feel that the product is damaged or does not meet the specifications on our website, we will readily provide you with a replacement/refund.
• In case of any return or replacement, kindly drop in a mail at alsafamadurai@gmail.com with a small brief of your return reason along with the order number.
• We have a 7-day return policy, where you can return or exchange the product within 7 days from the date of product delivery.
• Kindly note that we do not accept returns for the following instances- Incidental damages due to misuse of product
• Products that are not in the original packing conditions.
• Return request raised after 7 days from the date of product delivery.
• Refunds will be initiated once the return product is received at the warehouse and undergone the necessary inspections. The entire process might take 7-8 working days. We appreciate your patience here.
• If you have any other queries, kindly mail us at alsafamadurai@gmail.com, we will respond at the earliest.